Privacy policy
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SIMCO Catering Equipment respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we may collect, use, store and disclose personal information when you use this website, submit an enquiry, request a quote, or otherwise contact us.
This website is operated by SIMCO Catering Equipment for the promotion and support of commercial combi oven products in Australia.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Your first and last name
Business name
Email address
Phone number
Postcode
Business type
Estimated meals per service
Intended use and preferred product or model
Information you provide in enquiry or quote request forms
We may also collect general technical and usage information when you visit our website, such as browser type, device information, pages visited and website usage data. This may be collected through cookies, analytics services or similar technologies.
How We Use Your Information
We may use the information we collect to:
Respond to enquiries and quote requests
Recommend suitable commercial combi oven models
Provide product, pricing, installation, sales and support information
Contact you regarding your enquiry
Improve our website, products and customer experience
Maintain the security and operation of our website
Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes unrelated to those described above unless permitted or required by law.
Sharing Your Information
We do not sell or trade your personal information.
Where reasonably necessary, information may be handled by service providers that assist us in operating our website, communications and business systems, such as website hosting, email, analytics or IT service providers.
We may also disclose information where required or authorised by Australian law.
Website Forms
When you submit a Request a Quote or other enquiry through this website, the information you provide is sent to SIMCO Catering Equipment so that our team can respond to your request.
Please do not submit sensitive personal information through our website forms unless it is necessary for your enquiry.
Cookies and Analytics
This website may use cookies and similar technologies to support website functionality, understand website usage and improve the visitor experience.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Access and Correction
You may contact us if you would like to request access to, or correction of, personal information we hold about you.
You may also contact us if you have questions or concerns about how your personal information has been handled.
Third-Party Websites and Content
This website may contain links to, or embedded content from, third-party websites and services, including video content hosted by third parties.
Those services may have their own privacy policies and practices. SIMCO Catering Equipment is not responsible for the privacy practices of third-party websites or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices or legal requirements.
The latest version will be published on this page with the updated date.
Contact Us
For questions about this Privacy Policy or the handling of your personal information, please contact:
SIMCO Catering Equipment
Email: info@simcogroup.com.au
Phone: 1300 883 888
Sydney Office: 3–9b Forge Street, Blacktown NSW 2148
Perth Office: Unit 2/516 Abernethy Road, Kewdale WA 6105